Frequently Asked Questions - General
How Long Will May Appointment Take? What will They Do?
Your visit with our comfort advisor will last approximately hour. During
your visit our comfort advisor will measure your home. Inspect your current
system. Check the sizing of the ductwork or radiation. Discuss all current
manufacturers and state high efficiency incentive programs and rebates.
Complete an ACCA (Air Condition Contractors of America) Manual J heat
load calculation, provide a detailed energy analysis with a computerized
energy saving estimate. Your comfort Advisor will cover all of your equipment
and venting options with warranties and provide a detailed written quotation.
Your Comfort Advisor will also cover all payment and finance options for
What Brands do you carry?
Edison Heating & Cooling is proud to be qualified as a Factory Authorized
Carrier Dealer. We offer a full line of Carrier products that come with
a 100 % satisfaction guarantee. We have received the Carrier Presidents
Award each of the last 4 years. Edison Heating & Cooling is in a unique
position and can offer other products such as Lennox, Goodman, Comfortmaker
and Amana. Your Comfort Advisor can help you select the right brand and
products for your home. Please keep in mind the most important day of
any new system is the day that it is installed not the brand you select.
It is more important to choose the right dealer.
Do I Need Permits and Who Applies For Them.
Permits are required for every heating and cooling installation in New
Jersey. Edison Heating & cooling will pay for and process all permit
applications and they are included in your price. Be careful of companies
offering to complete a project without permits because this means no safety
inspection on your new system and often an additional cost added to the job.
I Need a Ballpark Price Before Anyone Comes Out
I am sorry but every home has unique installation requirements and as a
Factory Authorized Carrier Dealer we are required to complete an ACCA
(Air Condition Contractors of America) manual J heat load calculation
for each job. Your existing equipment sizing may not meet the standard
for today’s new refrigerants and high efficiency systems. There
have also been changes to the installation code requirements that must
be checked. To avoid any confusion Edison Heating & Cooling must inspect
every installation prior to quoting any pricing.
Will I receive a quotation or an estimate?
Edison Heating & Cooling always provides and written quotation on every
job. This means you pay the price that is quoted and nothing more. Many
other companies provide an estimate which means there are often hidden
charges that come after or during the installation such as permits fees,
electrical wiring and oil tank removals.
Do You Offer Financing?
Yes, along with accepting all major credit cards Edison Heating & Cooling
can provide several long and short term finance options. Your Comfort
Advisor will be glad to discuss them during your visit.
Who Will Come To My Home?
Our Comfort Advisor will arrive at your home dressed in our company uniform
and will be driving a company vehicle that carries our permanent lettering
Is Edison Heating & Cooling a Licensed NJ HVAC Contractor.
Edison Heating and Cooling is a NJ Licensed HVAC Contractor and carries
all necessary liability and workmen’s compensation insurance and
credentials to work safely in your home.
How Do I Know You Will Do it Correctly?
Edison Heating & Cooling has over 30 years of professional heating
and cooling installations all which have passed rigorous state and local
inspections. Edison Heating & Cooling also maintains an A+ rating
with the Better Business Bureau and Angies List. Our 100 % satisfaction
guarantee is back by Carrier the world’s largest heating and cooling
I Have a Coupon.
All coupons must be presented at the point of sale with your Comfort Advisor.
No coupons or discounts are accepted during or after the installation.
Why do I have to be Home?
Our Comfort Advisor must have access to your home to complete their necessary
paperwork in order to provide our written quotation (see appointment time).
We ask that everyone involved with the installation be present to eliminate
any and all questions regarding the installation, products, rebates and
guarantees. Our services are in very high demand and it is very difficult
and costly to make return visits. There are often daily specials and scheduling
incentives that become available and are purchased only while available.
Every Comfort Advisors goal is to get the best possible price for each
and every homeowner.
Are You a Licensed NJ Plumbing Contractor?
Our affiliate Hunterdon Heating & Cooling is a Licensed NJ Plumbing
Contractor but we do not offer plumbing repairs.
Pricing, Discounts and Promotions
Our company uses a Straight Forward Pricing Guide. This means that every
homeowner pays the same price no matter where in New Jersey you live.
We do offer special discounts for complete systems, multiple system or
product installations. Existing customers will also receive priority when
special discounts become available. Please ask your comfort advisor about
all current promotions.
$ 1000.00 off a complete high efficiency heating & cooling system
$ 500.00 off any furnace, boiler or air conditioning unit
Do You Offer Oil to Gas Conversions?
Edison Heating & Cooling can complete any oil to gas conversion including
the necessary gas piping from your meter to the new system. Accommodations
for future gas appliances are also available.
Do You Remove Oil Tanks?
Oil tanks are removed by our subcontractor who is licensed by the State
of New Jersey and are quoted as an option. Oil tank removal is required
with any oil to gas conversion by the State of New Jersey. A separate
visit will be required by our subcontractor for all in ground oil storage tanks.
Do You Remove Asbestos?
Asbestos removal is done only as part of a complete system replacement
and will be performed by our Licensed New Jersey subcontractor and will
be quoted as an option. A separate visit with the subcontractor will be
necessary for a price quotation. All asbestos must be removed prior to
Edison Heating & Cooling starting your project.
Do You Do Zoning?
Edison Heating & Cooling offers complete zoning systems in both residential
and commercial applications. We feature the Carrier Infinity zoning system
on forced air systems and Carrier multi zone ductless system for residential
installation. Commercial zoning is available upon request. Pricing will
vary by application.
Hot water boilers are zoned with the use of circulator pumps and a control
panel for more reliable operation. Zone valves are used by request only.
Do You Offer Duct Cleaning?
Edison Heating & Cooling offers duct cleaning for sheet metal ductwork
only. No flexible or insulated duct will be cleaned. No supply or return
registers will be removed from the walls because of possible paint damage.
All duct cleaning during normal business hours (M-F 8:00am to 5:00pm)
Condo/ Townhouse $ 400.00 plus tax
Single Zone Residential $ 450.00 plus tax.
Two Zone Residential $ 700.00 plus tax
Three Zone Residential $ 950.00 plus Tax
Commercial duct cleaning requires a site visit for pricing.
Do You Sell Parts & Equipment to the public?
Do to restrictions in our insurance policy Edison heating & Cooling
does not offer electrical, gas or refrigerant parts or any equipment for
sale to the public without installation. Homeowners may purchase air filters
and humidifiers water panels through our service department.
Do you sell Air Cleaners?
Edison Heating & Cooling offers a full line of Aprialire and Carrier
indoor air quality products including both standard and electronic air cleaners.
Standard air cleaners use high efficiency filter media to capture dust and dirt.
Electronic air cleaners use an electronic grid to charge dust and dirt
particles which are than captured by the media filter.
Do you sell humidifiers?
Edison Heating & Cooling offers a full line of Aprilaire & Carrier
Indoor Air Quality products which included standard by-pass humidifiers,
power humidifiers for variable speed furnaces and steam humidifiers for
homes that require more critical humidity control.
By-Pass Humidifiers use the system fan and ductwork to move air across
a water panel to create humidity and distribute through your home.
Power humidifiers have their own fan to move air across a water panel to
create humidity and also use the system fan and ductwork to distribute
humidity through your home.
Steam humidifiers use an electric heater to boiler water and create steam
than uses your heating system fan to distribute the humidity through the
home using your ductwork. Steam humidifier can also be installed with
a fan package for home without ductwork. Service can assist with installation
Do You Sell UV lights?
Edison Heating & Cooling offers a full line of indoor air products
including UV (Ultra Violet) Lights. Our Air Knight Air purification system
will reduce bacteria, mold, viruses, odors, VOCs (Volatile Organic Compounds)
and more. It uses a unique Phot Ionic Oxidation process to provide fresher,
cleaner indoor air.
What Does A.F.U.E Mean?
It is very simple AFUE (Annual Fuel Utilization Efficiency) is the energy
rating that all gas heating systems are judged by. For example a unit
that is rated at 80 % AFUE will provide only $80.00 worth of heat for
every $ 100.00 in gas that it uses. Therefore $ 20.00 is going right up
your chimney. The higher the AFUE rating the less money you waste heating
your home each month.
Is the estimate free?
Yes!! Edison Heating & Cooling will provide you with a free no obligation
written quotation for the installation of any new system. All repairs
(part replacement) must be handled through our service department. Service
will not replace any part without completing a diagnostic on the system
first. There is a charge for this service.
What Does S.E.E.R Mean?
It is simple SEER (Seasonal Energy Efficiency Ratio) is the energy rating
that all air conditioning systems are judged by. The higher the rating
the more energy efficient the unit is. It is like the MPG rating for a
car. The higher the rating the less gas your car will use to go each mile.
Each SEER point could save you up to $ 50.00 per month in operating cost.
Or hundreds of dollars over the cooling season.
What is Single Stage?
Single Stage is the term used to describe the operation of a gas valve
in a basic gas furnace. This simply means the unit is on at 100 % of its
capacity. So if your home is already warm the additional heat goes out
the chimney and is lost. Almost like opening a window in the middle of
the winter. These furnaces often cycle on and off causing hot and cold
drafts in your home and more wear and tear on the equipment as a result.
What is Two Stage?
Two Stage is the term used to describe the operation of a gas valve in
your furnace. This simply allows the gas valve to open only 50 % of the
way to reduce the amount of gas going into your furnace. This allows the
system to run longer and helps provide a more even temperature in your
home. Your furnace will cycle less frequently providing for less wear
and tear on moving parts.
Do You Do Commercial Work?
Yes!! Edison Heating & Cooling has a complete commercial installation
division and a custom sheet metal fabrication facility onsite.